Read this before you start, or when your sign-up stops and you need the next step.
Casino Secret route
Most players fear a name mismatch will stall their account later on.
Press the sign-up button on the Casino Secret homepage and check the address bar before you go further.
Choose the email address and password you will log in with. Recovery links go to that email, so pick an inbox you still check.
Personal details must match your photo ID letter for letter, including middle names and spelling, because the checks compare them against your documents.
Casino Secret ALSI-111775
Read this before your first sign-up attempt, or when a sign-up stops, to see if your details qualify.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ |
| Country of residence | Residents of Australia |
| Accounts per person | One, no duplicates |
| Personal details | Same as your ID document |
| Account currency | AUD, shown as A$ |
| First deposit minimum | A$7 |
Offers included
The welcome offer becomes available once registration is complete, and you pick it in the cashier when you deposit.
New players
141% max A$1,590 + 143 free spins
On your first deposit from A$7 you get 141% match up to A$1,590 and 143 free spins. Wagering is 34x, valid for 28 days.
Grab offer18+ · Gambling can be addictive, so play responsibly and within your means.
Weekend players
40 free spins
Each weekend, a deposit of A$14 or more unlocks 40 free spins. The spins stay valid for 3 days, and wagering is 34x.
Grab offer18+ · Gambling can be addictive, so play responsibly and within your means.
Weekly players
10% · and up to A$440
Every Monday, 10% of your net losses from the week is paid back, up to A$440. Wagering is only 1x.
Grab offer18+ · Gambling can be addictive, so play responsibly and within your means.
Three documents listed
Our licence from the Anjouan Offshore Finance Authority requires these checks, and a review takes up to twenty-four hours.
| Document | What it confirms |
|---|---|
| Government-issued photo ID | Your identity and date of birth · At the latest before first withdrawal |
| Proof of address | Your current residential address · Also at the latest before withdrawal |
| Payment method verification | Ownership of the payment method you use · Before the first payout |
First top-up
Your first deposit starts at A$7, and the methods listed below are the ones Casino Secret accepts.
| Cashier | Entry | Cash out up to | How long |
|---|---|---|---|
| POLi | A$7 | A$88,600 | Within 25 minutes |
| Skrill | A$7 | A$88,600 | Paid in 25 minutes |
| Maestro | A$7 | A$88,600 | Processed in 27 hours |
| Jeton | A$7 | A$88,600 | Processed in 25 minutes |
| Mastercard | A$7 | A$88,600 | Within 27 hours |
| Apple Pay | A$7 | A$88,600 | Processed in 25 minutes |
| PayID | A$7 | A$88,600 | Within 25 minutes |
| Visa | A$7 | A$88,600 | Within 27 hours |
| Paysafecard | A$7 | A$88,600 | Usually 25 minutes |
Three snags, sorted
Most sign-ups that stop can be finished on the same account, without a second one.
The last step may hang if the connection drops or the browser blocks part of the page. You can tell because the button spins and nothing changes.
The confirmation e-mail goes to one address only. A spam filter often holds it. An empty inbox after a few minutes shows it is held.
The message appears when this e-mail already has a profile, even one you forgot. It is the same check that stops a second account, so recover that profile instead.
Stuck at sign-up
Start with live chat, available 24 hours a day, 7 days a week. If the chat cannot fix the sign-up, email [email protected] or call +61 22 261 7023. Keep the sign-up page open so support sees the exact step where it stopped.
Live chat fits a stuck sign-up that you can describe in one line. Have the exact step and any error text ready.
Email suits longer cases, so attach screenshots and describe the sequence of events. Note the date you tried and the email address you used.
Quote the registered email address and the country you picked, so support can fix access in one reply.
Most readers worry about what comes after sign-up, and whether the first deposit will go through.
Your login is the e-mail address and password you chose, so keep both private and log out on shared computers. Connections run over TLS 1.3, which protects data sent between your browser and the site. From your first day, you can set deposit limits, loss limits and session time limits, or self-exclude. If play stops feeling like fun, call the National Gambling Helpline on 1800 858 858, open twenty-four hours a day. BetStop, the national self-exclusion register, also takes requests online.
Within twenty-four hours of sign-up, we review the documents you send: Government-issued photo ID, Proof of address and Payment method verification. Our licence, ALSI-111775 from the Anjouan Offshore Finance Authority, requires this identity check before the first withdrawal. Play can start while the review runs, since the check is due only at that point. Your first deposit comes next, and the welcome offer follows registration. Choose the offer in the cashier when you make that deposit.
Your name, date of birth and address go into the check as you gave them, so each document must match that profile exactly. The team compares the photo ID with the profile to confirm the person is you and is aged 18+. Proof of address confirms your home in Australia. Payment method verification ties the card or wallet you use to your name. If a detail differs, fix it through support, and do not open a second account.
Keep these within reach so the sign-up runs in one sitting.
Useful before you register, and again once your account is open and questions remain.
Open chatYes. Casino Secret LLC holds licence ALSI-111775 from the Anjouan Offshore Finance Authority. The company number is 910752 (Anjouan), and the registered address is in Bandar Salaam, Mutsamudu.
Casino Secret accepts only players aged 18+, and the sign-up asks you to confirm that you meet this. Anyone younger cannot finish registration, so no account or deposit is possible for them.
The welcome offer follows registration, so it becomes available once your new account is open. Offers are chosen in the cashier at the moment you deposit, and deposits start at A$7.
No code is needed. You choose the welcome offer in the cashier when you make your deposit, and nothing else has to be entered. If the offer does not show there, contact live chat, which runs 24 hours a day, 7 days a week.
You can still register. Casino Secret runs in the mobile browser only, so there is no app to install. Open the site in your phone's browser and follow the same steps as on a computer.
Casino Secret pays out in Australian dollars, so each balance is held in A$. Live chat and phone support can answer any currency question on your account at any hour.
Set deposit, loss or session limits as soon as your account is open. For help, call the National Gambling Helpline on 1800 858 858, which is free and open 24 hours a day. Gamblers Anonymous Australia offers peer support meetings across the country.
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